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	<title>Chris Webb&#039;s Publishing Blog &#187; peter kim</title>
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		<title>Twitter is a Conversation Ecosystem</title>
		<link>http://ckwebb.com/social-networks-and-media/twitter-is-a-conversation-ecosystem/</link>
		<comments>http://ckwebb.com/social-networks-and-media/twitter-is-a-conversation-ecosystem/#comments</comments>
		<pubDate>Tue, 11 Dec 2007 19:50:30 +0000</pubDate>
		<dc:creator>Chris</dc:creator>
				<category><![CDATA[Social Networks and Media]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[connections]]></category>
		<category><![CDATA[conversations]]></category>
		<category><![CDATA[David Armano]]></category>
		<category><![CDATA[forrester]]></category>
		<category><![CDATA[jeremiah owyang]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[peter kim]]></category>
		<category><![CDATA[promotion]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[social-applications]]></category>
		<category><![CDATA[twitter]]></category>

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		<description><![CDATA[Readers of this blog know that I am part of a small group who are trying to push the edges of our company and are working on some social application experiments.  Twitter is one of those experiments, and I keep a personal stream as well as one for our Wrox imprint.
An early adopter of [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://ckwebb.com/images/dewdrop.jpg" border="0" alt="Ecosystem in a dewdrop" hspace="10" vspace="10" width="200" height="200" align="left" />Readers of this blog know that I am part of a small group who are trying to push the edges of our company and are working on some social application experiments.  Twitter is one of those experiments, and I keep a <a href="http://twitter.com/chriswebb">personal stream</a> as well as one for our <a href="http://twitter.com/wrox">Wrox imprint</a>.</p>
<p>An early adopter of Twitter, I have struggled with communicating the value of tools like it for my organization &#8211; as have many others I am sure.  Today I picked up on three great posts in this theme (via <a href="http://twitter.com/jowyang">@jowyang</a> on Twitter, no doubt.)</p>
<p>David Armano, VP of Experience Design with <a href="http://www.criticalmass.com/">Critical Mass</a>, says Twitter is a <a href="http://darmano.typepad.com/logic_emotion/2007/12/why-is-twitter.html">Conversation Ecosystem</a>, and provides some great visuals that help to drive the point home.</p>
<blockquote><p>Explaining Twitter is an act in futility unless the person you explain it to understands the intricacies of social networks (saying conversation ecosystem is a bit abstract to someone not participating in online conversations).</p></blockquote>
<p>And that&#8217;s really the rub, isn&#8217;t it?  Getting companies immersed in &#8220;classic&#8221; models to take the time to understand the new models and find value,potential, and connection.</p>
<p>Forrester Senior Analyst Jeremiah Owyang says the <a href="http://www.web-strategist.com/blog/2007/12/11/some-conversations-have-shifted-to-twitter"><em>Fabric becomes stronger as the Threads connect</em></a>.</p>
<blockquote><p>If you’re in the tech industry, and in marketing, you should be paying attention to what’s happening on twitter.</p></blockquote>
<p>Jeremiah also brings up the &#8220;what you had for lunch&#8221; argument that is often the first response to the value of tools like Twitter.  (And by the way, Twitter is just one tool &#8211; my point stands for many others as well.) I simply reject this argument now, as there are some <a href="http://www.davidsterry.com/tweetscan/index.php?s=wrox">great tools</a> to help reduce the noise and focus on conversations that are applicable.</p>
<p>Forrester&#8217;s Peter Kim has published <a href="http://www.forrester.com/Marketing/Campaign2/1,6538,1160,00.html">a report on Twitter</a> (registration required) that speaks to the current demographics of Twitter users, and their reactions to branding, advertising, as well as a short list of companies like Dell, JetBlue and Carnival Cruise Lines and how they are using the tool as part of their online strategy.</p>
<blockquote><p>Six percent of online US adults use Twitter at least monthly or more frequently. Twitter users are, on average, 78% male and 31 years old, and they draw an annual income of $78,000. In comparison, members of the online US population are, on average, 49% male and 43 years old, and they draw an annual income of $68,000.</p></blockquote>
<p>Is your company using tools like Twitter as part of its online strategy?</p>
<p>(Photo credit <a href="http://flickr.com/photos/ecstaticist/">ecstaticist</a>)</p>
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