Like many of you, I use Twitter. (@chriswebb) I use it for a variety of reasons, both personal and professional but have always thought of it as a very ‘personal’ tool. By that I mean it’s an ecosystem of *people* that despite the distance and in some cases, anonymity, relate to each other. It is a social tool – I mean it is called “social media” for a reason.

But I am seeing a trend among several users who are opting for an automated response to everyone who follows them. For example, today I got the following warm-hearted response from someone I followed:

“Thanks for following me! Find GREAT Real Estate deals w/my E-Book (link omitted)”

Wow, how…personal.

So, do I respond personally to everyone who follows me on Twitter? No. But I also don’t send some impersonal canned response either. Instead, I’ll choose to actually engage you in conversation at some point using the tool. That’s the point, isn’t it? Just using Twitter and other tools like it as just another channel to send the same spammy messages one might use in other media is completely missing the point.

The same goes for Authors who use social tools as part of their personal platforms to help support their books. I encourage you to use tools like Twitter – in fact it is becoming more important that you do just that. But use the tools in the way they were meant to be used.

Why not just tweet a simple welcome to new followers?  Maybe 5 or so at a time?  At least then people know you are actually doing it and not relegating it to some cold, automated script. If you can’t manage that for some reason, then just skip it.  I’d rather see nothing than an autoreply.

Do you use an automated, canned response for your Twitter followers?

The 4 Hour Work Week

“What were the 1-3 biggest wastes of time and money?”

This led me to create a “not-to-do” list. Number one was no book touring or bookstore signings whatsoever. Not a one. All of the best-selling authors warned against this author rite of passage. I instead focused on the most efficient word-of-mouth networks in the world at the time-blogs. The path to seeding the ideas of 4HWW was then straight-forward:

* Go where bloggers go
* Be there with a message and a story that will appeal to their interests, not yours
* Build and maintain those relationships through your own blog too

His success is a lesson in the power of social applications and is a must read for anyone involved in publishing – this is the new marketing and PR. It’s amazing how Tim was able to create community around his book – but more fascinating is the way readers created their own communities (via Ning) and extended his 4HWW “brand.”

(via David Rothman)